Self-Exclusion

If you’ve decided to step back from online gambling, there are proven ways to control your access. These tools work at different levels—through the operator, across multiple platforms, or at the device level—and you can combine them for stronger protection.

Operator-Level Controls

Most gambling platforms, including licensed operators, must provide self-exclusion options within their account settings. Once you request self-exclusion, the operator will close your account and prevent you from reopening it for the duration you’ve selected (typically 6 months, 1 year, or longer). The operator is also required by regulation to stop sending you marketing communications during this period. This approach is immediate and simple, but affects only that single operator.

The National Scheme

GAMSTOP is an independent, free multi-operator self-exclusion programme that works across all UK-licensed online gambling platforms. When you register with GAMSTOP, you instruct participating operators to block access to your account for your chosen period—6 months, 1 year, or 5 years. Registration takes a few minutes and requires no payment. Since all UK-regulated operators must accept GAMSTOP requests, this single registration protects you across hundreds of sites simultaneously. However, GAMSTOP only covers licensed operators, not offshore or unlicensed platforms.

Device-Level Protection

Another layer of protection comes from blocking software installed on your devices. Tools like BetBlocker prevent access to gambling websites and apps on your phone, tablet, or computer. These work regardless of which operator you’re trying to access and don’t rely on account management—they simply block the connection before it reaches any gambling site. Device blocking is particularly useful for supplementing GAMSTOP, as it catches unlicensed sites that fall outside the national scheme.

Talking to Professionals

If you’re concerned about your gambling or need to discuss what self-exclusion method suits you best, the National Gambling Helpline is available free and confidential on 0808 8020 133, open 24 hours daily. Advisors can also connect you with further support. For more structured help, the NHS National Gambling Clinic offers therapy and counselling to adults across England, with particular depth of services available in London and the South East.

Combining Approaches

Shedding is often most effective when you combine several methods—registering with GAMSTOP, installing device-level blocking software, and informing trusted friends or family of your decision. Relapse can occur if just one barrier exists, but multiple overlapping protections make a significant difference in maintaining the break you’ve chosen to take.